Managed IT Services

Maximize business uptime and efficiency with our full IT staff, 24/7 monitoring, and IT strategy consulting

A Mindful Approach to Technology

Managed IT Services go beyond basic support to provide companies with IT stability, security, and efficiency.

 

 

Managed IT provides your business access to a team of experienced IT professionals and services for the cost of roughly one full-time employee. This model includes Service Level Agreements which places up-time and support responsibilities on us, allowing you to forecast monthly IT costs and minimizes major issues with a proactive approach.

Our team has years of experience across multiple technical environments and range from enterprise-level technical engineers to desktop support technicians for basic user troubleshooting.

IT Automation

We monitor your systems and security 24/7. We proactively remediate or alert you when problems arise.

Priority Support

Enjoy the benefit of unlimited priority support from our team of experts. Focus on solutions rather than accounting.

Full Network Maintenance

We manage and maintain your entire network including workstations, servers, wifi, internet connection, and more.

IT Consulting & Strategy

We build a custom IT roadmap for your business, then meet with you on a regular basis ensure your systems are up to date and secure.

Simplified Billing

We offer simple, flat-rate billing to further simplify management of your IT. Forecast your 12 month roadmap and budget.

Documentation & Inventory

We document your entire IT inventory, allowing us to quickly remediate issues and to help you manage your technology.

PREVENTATIVE MAINTENANCE

But with proactive IT services from Exact IT, we can keep your business up-and-running, helping eliminate problems before they occur.

Our preventative maintenance program includes:

  • Identifying equipment and systems that may malfunction
  • Inspection of equipment
  • Scheduled routine inspections
  • Testing of equipment
  • Repair and replacement of malfunctioning equipment
  • An up-to-date record keeping system

ONSITE DESKTOP SUPPORT

our company relies on its IT system to conduct business, so when you’re in need of onsite support, our techs are ready to be dispatched. Service Level Agreements guarantee the response times required to keep your business productive. Here are just some of the ways Exact IT can help:

  • Installation of new hardware or platforms
  • Addition of new equipment
  • Implementation of large-scale upgrades
  • End-user training and setup

When you are ready to upgrade your infrastructure, have a special project, or require some user training, you can rely on Exact IT’s years of experience to get the job done.

FIREWALL & VIRUS SOFTWARE

Because the internet isn’t a secure place, your systems can become susceptible to malware or other malicious programs. If you have a high percentage of employees who aren’t tech savvy, it can increase your risk of accidentally allowing one of these viruses into your business. Unwanted attacks like these can put your sensitive data at risk and bring your business to a grinding halt.

Everyone thinks it won’t happen to them or their business, but not being prepared can be a critical error. There’s nothing worse than not having a Firewall or virus protection when you need it.

Exact IT can help you set up a firewall and provide virus and spam protection with a plethora of antivirus software, including:

 

  • FortiGate, Symantec, Kaspersky, ESET, Bitdefender, etc.

BACKUP & RECOVERY

It happens more often than you may think; one accidental click of the mouse, a hard drive crash, malicious infections. Business-critical data can easily be jeopardized or lost at any given moment. Luckily, it’s just as easy to make sure your files are protected and backed up both locally and offsite.

 

With backup solutions from Exact IT, we can alleviate the headaches associated with lost data. We offer several different options when it comes to backing up your files, including local, offsite, and cloud backups. By using the best software and hardware the industry has to offer, we will make sure your data is never lost.

INFRASTRUCTURE SUPPORT

Creating the right IT infrastructure for your business can make a huge difference in how your organization operates and maintains its competitive edge. In today’s world, businesses are more dependent than ever on technology, so it becomes critical to make the proper investment in your IT infrastructure.

Exact IT has experience helping businesses with their infrastructure design, build-out, and cabling. Our tech experts have the expertise to understand your business technology needs and can provide recommendations that will efficiently meet those needs while preparing you for the future.

 

The networking technologies we provide are:

 

  • LAN (Local Area Network) and WAN (Wide Area Network)
  • Hubs, switches and router custom configurations
  • VLAN setups
  • Gigabit and fiber connections
  • Remote Access and VPN (Virtual Private Networks)
  • Infrastructure design and cabling
  • Data drop installation, testing, and labeling
  • 24/7 networking monitoring and support

 

ACTIVE DIRECTORY MANAGEMENT

Active Directory is a Microsoft software that organizes and provides access to information in an operating system’s directory. It helps you organize your company’s users, computers, and more.

 

IT admins use Active Directory to organize your company’s complete hierarchy, from which computers belong on which network, to what your profile picture looks like or which users have access to the storage room. Let Exact IT help you understand how to get the most from your Active Directory.

REMOTE ACCESS & VPN SERVICES

The ability to access your files while on the move has become critical in today’s business environment. Exact IT can provide you with remote access and VPN, allowing you and your employees to un-tether from the desk.

 

Let Exact IT help set up a custom VPN/remote access solution so that you and your team can increase your productivity and efficiency, and decrease your costs.